We offer free shipping on all orders. Standard delivery takes 7–15 business days. If you need your order sooner, express shipping (5–10 business days) is available at checkout.

We offer 30-day hassle-free returns. Items must be unused and in their original packaging. To start a return, contact us at [use the contact form below] and we will guide you through the process.

Yes, all ErgoVault products come with a manufacturer's warranty. If you receive a defective item, contact us within the warranty period and we will make it right.

Once your order ships, you will receive a tracking number via email. You can use the link in your confirmation email to track your package at any time.

Yes, we ship worldwide. International orders typically take 15–25 business days to arrive. Please note that customs fees and import duties are the responsibility of the buyer.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are encrypted and secure.

The best ergonomic chair for you depends on your height, weight, how many hours a day you sit, and any specific back or posture concerns. Each of our product listings includes a size guide and recommendations to help you find the right fit. If you are unsure, feel free to contact us and we will point you in the right direction.

Orders can be modified or cancelled within 12 hours of placement. Contact us immediately at [use the contact form below] with your order number and the changes you need.

We are sorry to hear that. Please contact us within 48 hours of delivery and include photos of the damage. We will send a free replacement — no return required for damaged items.

Yes. If you are ordering 5 or more items, contact us at [use the contact form below] for special bulk pricing and business account options.