Contact Us

We'd love to hear from you. Whether you have a question about a product, need help with an order, or just want some advice on setting up your home office, our support team is here to help.

Customer Support

Email: [use the contact form below]

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Response Time: We respond to all inquiries within 24 hours on business days.

What to Include in Your Message

To help us assist you as quickly as possible, please include the following in your email:

• Your full name
• Your order number (if applicable)
• A clear description of your question or concern
• Photos, if you are contacting us about a damaged or defective item

Order Inquiries

If you have a question about an existing order — including shipping status, tracking information, or a return request — please email us with your order number and we'll get back to you promptly.

Product Questions

Not sure which monitor arm works with your desk, or need help choosing between two ergonomic chairs? Our team is happy to help you find the right fit. Just drop us an email with your workspace setup details and we'll point you in the right direction.

We appreciate your business and are committed to making your ErgoVault experience a great one.